FinVerve Refund and Cancellation Policy

Last Updated: 30-01-2025

1. Trial Period

1.1 Free Trial

• All new customers receive a 7-day free trial with full access to service features.
• No payment is required to start the trial.

1.2 Trial Period Refunds

• No refunds are necessary as no payment is collected during the trial period.

2. Subscription Cancellation

2.1 How to Cancel

• Log in to your FinVerve dashboard.
• Navigate to Account Settings.
• Select "Cancel Subscription" and follow the prompts.

2.2 Cancellation Timeline

• You can cancel your subscription at any time.
• Your access continues until the end of the current billing period.
• No refunds will be provided for early cancellations.

3. Refund Policy

3.1 Eligible Refunds

• Refunds will be issued only for duplicate or fraudulent charges.

3.2 Non-Refundable Items

• Partial months of service.
• Subscription fees beyond the trial period.
• Early cancellations do not qualify for refunds.

4. Post-Cancellation

4.1 Data Access

• Users have a 7-day window after the billing cycle ends to download their data.
• After 7 days, all user data will be permanently deleted.

4.2 Account Reactivation

• Accounts can be reactivated before data deletion.
• A new subscription is required for reactivation.

5. Contact Us

If you have any questions or need support for cancellation, please contact us at: hello+support@finverve.com

Note: This policy should be read in conjunction with our Terms & Conditions and Privacy Policy.